PRIYA RANJAN PARIDA; SRINIVASAN RAMALINGAM; JEGATHEESWARI PERUMALSAMY. Large Language Models in Retail CRM Systems: A Technical Evaluation of Improving Customer Support, Engagement, and Sales Strategies. Journal of Artificial Intelligence Research and Applications, London, U.K., v. 4, n. 2, p. 85–130, 2024. Disponível em: https://aimlstudies.co.uk/index.php/jaira/article/view/302.. Acesso em: 26 nov. 2024.