Zanke, Pankaj, Dipti Sontakke, and Ahmed Hassan. “Personalization in Insurance and Banking Services: AI and ML Applications”. Journal of Artificial Intelligence Research and Applications 4, no. 1 (January 15, 2024): 39–55. Accessed November 23, 2024. https://aimlstudies.co.uk/index.php/jaira/article/view/16.